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CRM Suggestions

  • 1.  CRM Suggestions

    Posted 02-11-2022 09:13 AM

    Hello Colleagues,

     

    We are looking for new CRM suggestions.

     

    What are you using?

     

    Pros?

     

    Cons?

     

    Thank you in advance.

     

    Jason

     

    Jason McGlothlin | Director of Student Services & Alumni Affairs

    phone: 276-498-5247 | fax: 276-498-5229 | online: www.acp.edu

     



  • 2.  RE: CRM Suggestions

    Posted 02-11-2022 09:42 AM

    We are currently using Radius by Campus Management but it is being retired and replaced by Anthology so we are in the RFP process.  Radius has been great and Anthology looks even better.  I wish we could use EMP because it connects to all the CAS systems, but our university is purchasing together across programs.  I can give you more details after the proposal presentations in March.

     






  • 3.  RE: CRM Suggestions

    Posted 02-11-2022 09:53 AM
    Jason,

    We have used Radius in the past and have been with Slate for about three years, which was a big improvement over Radius.  Our campus has been transitioning from Banner to Anthology for most other support functions.  Unfortunately, Anthology has been a very challenging transition from Banner.  Many of the interfaces that were automated are now manual which has put a strain on everyone.  We are in our 3rd year with Anthology.  Whatever you do, I recommend your university have a dedicated group of IT professionals running the implementation with as much input from you about UX as possible.

    Laura Ward, M.B.A.
    Director of Admissions and Student Affairs
    Lipscomb University College of Pharmacy l Office of Student Affairs
    One University Park Drive l Nashville, TN 37204
    888-LU-PHARM l 615-966-7163 fax







  • 4.  RE: CRM Suggestions

    Posted 02-11-2022 10:45 AM

    We are transitioning to Anthology now and it does indeed 'speak' to Banner and PharmCAS so I hope it will work wonders for us all.

    Good luck!

    Heidi



    ------------------------------
    Heidi Fuchs
    Assistant Dean for Admissions and Enrollment Management
    Touro College of Pharmacy
    New York, NY
    646-981-4750
    ------------------------------



  • 5.  RE: CRM Suggestions

    Posted 02-11-2022 10:49 AM
    We use and enjoy Slate. Very powerful. Great support.

    David Ormsbee
    Associate Director, Graduate and Pharmacy Admissions
    Adjunct Professor of Marketing

    Cedarville University
    251 N Main Street
    Cedarville, OH 45314
    937-766-7781 (office)







  • 6.  RE: CRM Suggestions

    Posted 02-11-2022 10:59 AM
    Hi all,

    We use Slate and are very pleased with it!

    Thanks,


    ------------------------------
    Olivia Buncher
    Director of Admissions
    University of Minnesota College of Pharmacy
    obuncher@d.umn.edu
    ------------------------------



  • 7.  RE: CRM Suggestions

    Posted 02-11-2022 11:02 AM
    We use Slate also!  There is so much you can do throughout the process from recruitment to data management (WebAdMIT talks to Slate which talks to Banner), to notifications (admission, scholarship, information updates), you can schedule texts to accompany emails.  The text can be just a notification that an email is out or we have set up a "landing page" for each applicant and just let them know a new message is posted for them there.

    ------------------------------
    Jonathan Parker
    Director of Pharmacy Admission
    Birmingham AL
    205-726-4242
    ------------------------------



  • 8.  RE: CRM Suggestions

    Posted 02-11-2022 11:51 AM

    We use Slate and are super happy with it! We share our instance with the other professional programs at Oregon State and have a UIT Team that supported our build-out and maintenance of the platform.

     

    Anne

     

    Anne Taylor (she, her, hers), Admissions & Recruitment Coordinator

    Oregon State University | College of Pharmacy

    P 541.737.3424 | E anne.n.taylor@oregonstate.edu

    Website | Instagram | Twitter

    Schedule a one-on-one with me!

     






  • 9.  RE: CRM Suggestions

    Posted 02-11-2022 11:55 AM
    Hi Jason,

    PCOM just move to using  Slate as well.

    Mike

    --
    Michael Lee, PhD
    Asst. Dean Professional and Student Affairs
    Associate Professor of Pharmaceutical Sciences 
    School of Pharmacy
    PCOM Georgia
    625 Old Peachtree Road NW
    Suwanee, GA 30024
    office 678 407-7336
    pcom.edu

    PCOM provides email capability to all students, faculty, staff, and administration.  All emails and attached files transmitted between and among the foregoing are considered confidential. The emails and attached files are intended solely for the use of the individual or entity to which they are addressed and reading, disclosing, disseminating, distributing or copying by a recipient other than that named therein is strictly prohibited. Any email described herein that is received by an entity or individual to which it is not specifically addressed should be immediately deleted by the unnamed recipient.







  • 10.  RE: CRM Suggestions

    Posted 02-11-2022 11:59 AM
    We currently use EMP. It does not operate as a true CRM, but it is an effective marketing platform.

    For those using Slate, do any of you share your Slate instance with an undergrad campus? Just curious to know how that works.

    Thanks for any insight! 
    Leigh












    Leigh Lanford, '98
    Executive Director of Admissions
    T: 864.833.8232 M: 864.641.5401
    E: lwlanford@presby.edu




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